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customer service

If you would like any assistance, just give us a call.

Our customer service staff will be happy to help you make or change a booking, and provide you with assistance before or after your cruise. We're here to help you in any way we can.

Telephone Number

0203 426 3010

Opening Hours

Mon-Fri 9:00am-7pm

Sat 9am-5:30pm

Sun 10am-4pm

MSC Cruises UK

Export House
Cawsey Way
Woking
GU21 6QX

MSC Cruises Cares

For requesting medical assistance on MSC Cruises-booked flights: If your flight is operated by one of our partner airlines, please request medical assistance via that airline.