What is included in the Fly and Cruise package?
All Fly Cruises packages includes:
- Direct flights to and from your embarkation port
- Comfortable transfers from the airport to the ship and back again
- Checked luggage and luggage recovery
- Assistance at airports
- Airport taxes
- Rearrangement of your travel in case of flight delay
What are Fly Cruises?
Fly & Cruise is a package that combines flights and transfers with your cruise. With MSC’s Fly Cruises you can sit back and relax as soon as get off the plane. Once your relaxing cruise holiday is over, you will be transferred back to the airport for your flight home.
How can I book a Fly Cruise?
You can simply book your Fly&Cruise package directly on MSC Cruises website. During your cruise booking you can add a convenient flight for a safe and guaranteed boarding on the cruise. We will offer a list of best flight schedules that aligns with the cruise embarkation and disembarkation.
What happens to the luggage with Fly & Cruise?
The luggage follows the same flow as on a usual flight. In case of delays or losses, our dedicated staff will support you to ensure a smooth trip.
What happens if the flight company loses my luggage?
We trace your luggage in case of handling error by delivering it directly to your cabin. In such case, please inform the LOST & FOUND Office to fill in a Property Irregularity Report (PIR). Note that customs regulations in some countries require you to be present when luggage is returned.
What is the luggage allowance?
It differs according to the destination, flying companies and the type of flight classes selected. Please find below the luggage allowance for each airline we operate with:
- Emirates: baggage Max 30kg
- Easyjet: baggage Max 23kg
- Airlingus: baggage Max 20kg
- Qatar Airways: baggage Max 25kg
What if the flight is delayed or the departure time changes?
We will rearrange your travel schedule to get you on board the cruise as soon as possible. In case of flight delays, your cruise will not be lost.
Will I receive assistance at the airport?
There is dedicated assistance at airports assuring a trouble-free start to your journey. You will receive a Helpdesk number, available to answer your travel queries from 3 hours before your flight.
Where do I find my flight details?
You will receive the flight details on your cruise ticket.
Where should I do the online flight check-in?
You can do it directly in your Airline's reserved area on the app or on the website using your booking reference number.
What is TOPP Protection?
MSC Fly Cruises offer the security of the TOPP insurance (TOPP Protected), ensuring your financial protection when you book a package trip that includes a flight. It's important to note that this protection is distinct from traditional travel insurance.